Surcharge & Discount

Surcharge 

A surcharge is an extra fee charged, for example, Credit Card Surcharge.  Surcharges are calculated based on the order subtotal.

Add/Edit a surcharge

  1. Go to your Dashboard > Settings > POS Settings > Surcharges & Discount
  2. Click to edit the existing Surcharges or click to create a new one.
  3. Fill out all the information required:
  • Surcharge Name: The name will be listed on POS & Sales Receipt
  • Surcharge Rate (Amount): Surcharge Rate can be set as in percentage or in amount. Click the button on the right to switch between % and $. For the amount, it should be a number with 2 digits after the decimal ($0.00).

4. After adding/editing a surcharge, click "Save" to save the preset surcharge. Click "Delete" to delete the current surcharge

Add surcharges to an order

  1. Take an order on the POS and go to the Payment screen.
  2. Tap the “Surcharge” button in the action bar in the middle
  3. Add a surcharge:
  • Manually enter the surcharge in percentage or in value. Then, tap "Add Surcharge" to apply the surcharge to the order.
  • Select a preset surcharge on the left and apply the surcharge to the order.

Discount

Similar to Surcharges, discounts can be created and applied to orders. The discounts are calculated before tax.

Add/Edit a Discount

  1. Go to your Dashboard > Settings > POS Settings > Surcharges & Discount
  2. Click a discount to edit it or click  to create a new one.
  3. Fill out all the information required:
    • Discount Name:  Discount name shows on the POS and receipts.
    • Discount Rate:  Discount rate is the same as surcharge rate that can be set in percentage or amount. The button shows “% off” or “$ off”. The input limitation is the same as the surcharge rate setting.
4. After adding/editing a discount, click "Save" to save the preset discount. Click "Delete" to delete the current discount

Add discounts to an order

  1. Take an order on the POS and go to the Payment screen.
  2. Tap the “Discount" button.
  3. Add a discount:
  • Manually enter the discount in percentage or in value. Then, tap "Add Discount" to add the discount to the order.
  • Select a preset discount on the left and apply the discount to the order.

Set up permissions on Surcharge & Discount

You can set permissions to allow or not allow your staff to apply surcharges or discounts. 

  1. Go to your Dashboard > Employee > Set Roles
  2. Click the role that you want to make changes.
  3. Check the permission or Surcharge or Discount if you'd like the employee to have the permissions.
  4. Restart the POS to apply the permission changes