Step by Step Guide: POS Orders

This beginner friendly guide provides an overview of the fundamental features for taking a POS order

Before diving in, let's familiarize ourselves with the top navigation on the Home screen:

  • Notification: View important notifications
  • Orders: View all orders (Pickup, Delivery, Dine-In, ToGo, Online Orders)
  • More: Access additional POS functions, such as Orders, Payout, Gift Card, and more
  • Language: Switch languages

How to Take a POS Order

Step 1: Select type of order from the Home screen

Skip to Step 3, if you are placing a ToGo/Stay Order

Step 2: Input Delivery/Pickup Order Information

Select/create a customer for the order. Input the pickup/delivery time and click Next

Screenshot 2023-09-19 at 6.18.05 PM

Step 3: Add Items to Order

  • Select desired items
  • Use the column to adjust items (add, minus, delete) and add special requests

Step 4: Finalize Order

  • Option 1: For Pickup, Delivery, or Dine-in orders, you may prefer to send the order to the kitchen before processing payment. Press Send All
  • Option 2: For To-Go or Stay orders, you may prefer to proceed directly to payment. Press Pay

Video Guide: How to Place a POS Order