--- title: Marketing Communications description: This guide explains how to set up and manage marketing promotions and communications --- [Skip to content](https://knowledge.abcpos.com/en/knowledge/set-up-marketing-communications#main-content) English Show submenu for translations [Contact us](https://knowledge.abcpos.com/en/knowledge/kb-tickets/new?hsLang=en) ![abc logo new .png\]](https://knowledge.abcpos.com/hs-fs/hubfs/abc%20logo%20new%20.png?height=40&name=abc%20logo%20new%20.png) - [Default HubSpot Blog](https://abcpos-6024884.hs-sites.com/blog) Open main navigation Close main navigation - [Default HubSpot Blog](https://abcpos-6024884.hs-sites.com/blog) - English Show submenu for translations - [Contact us](https://knowledge.abcpos.com/en/knowledge/kb-tickets/new) - Go to abcpos.com Go to abcpos.com Help When You Need It - There are no suggestions because the search field is empty. 1. [ABCPOS Help Center](https://knowledge.abcpos.com/en/knowledge?hsLang=en) 2. [ABCPOS Add-On](https://knowledge.abcpos.com/en/knowledge/abcpos-add-on?hsLang=en) # Marketing Communications ## This guide explains how to set up and manage marketing promotions and communications #### Table of Contents [Campaign List](https://knowledge.abcpos.com/en/knowledge/set-up-marketing-communications#campaign) [Promotions](https://knowledge.abcpos.com/en/knowledge/set-up-marketing-communications#promotion) [Templates](https://knowledge.abcpos.com/en/knowledge/set-up-marketing-communications#templates) --- ### **Campaign List** Set up an email/SMS marketing campaigns to enhance communication with customers #### Step 1: Add a New Campaign Select a template. These templates can be customized in the next steps ![](https://knowledge.abcpos.com/hs-fs/hubfs/image-png-Feb-04-2025-07-28-58-9964-PM.png?width=511&height=425&name=image-png-Feb-04-2025-07-28-58-9964-PM.png) #### Step 2: Customize Campaign ![](https://knowledge.abcpos.com/hs-fs/hubfs/image-png-Feb-04-2025-07-34-37-0121-PM.png?width=512&height=425&name=image-png-Feb-04-2025-07-34-37-0121-PM.png) #### Step 3: Choose Recipient To create a custom group of recipients, go to **Customer Profiles** ![](https://knowledge.abcpos.com/hs-fs/hubfs/image-png-Feb-04-2025-07-31-51-1926-PM.png?width=614&height=250&name=image-png-Feb-04-2025-07-31-51-1926-PM.png) #### Step 4: Review and Publish ![](https://knowledge.abcpos.com/hs-fs/hubfs/image-png-Feb-04-2025-07-36-34-6113-PM.png?width=688&height=572&name=image-png-Feb-04-2025-07-36-34-6113-PM.png) #### How to increase customer email and text message limits? Merchants get 1,000 free emails and 100 free texts. To add more, call ABC customer service. Rates: $15 for 10,000 emails or 1,000 texts, with a $15 minimum deposit. --- ### **Create a new promotion** **Dashboard > Marketing > Promotion** #### Step 1: Click the **"New Promo"** button #### Step 2: Select Promotion type![](https://knowledge.abcpos.com/hs-fs/hubfs/image-png-Jan-22-2025-07-29-02-6861-PM.png?width=688&height=209&name=image-png-Jan-22-2025-07-29-02-6861-PM.png) - **Special Price Item:** Highlight specific items at a discounted price to attract dine-in customers (Ex. $1 Appetizers) - **Discount Event:** Offer time-limited discounts (% or value) on drinks or the full menu Modifier prices will not be affected by the promotion. - **Items Min. Purchase Discount:** Reward customers with a free item after they meet a minimum purchase amount - **Orders Min. Purchase Discount:** Provide a discount on the total order when customers reach a set purchase threshold - **Buy One Get One (BOGO):** Offer a free item or discount (% or value) for every one they purchase. - This promotion can be applied to one item or multiple items. When there are enough items with this promotion added to the order, the POS will find the lowest-priced one and apply the discount to it. #### Step 3: Input Promotion Information ![](https://knowledge.abcpos.com/hs-fs/hubfs/image-png-Jan-22-2025-07-33-18-2821-PM.png?width=688&height=456&name=image-png-Jan-22-2025-07-33-18-2821-PM.png) ### **Manage Promotions** Enable/disable promotion from the promotions homepage by clicking on the toggle. You can also edit individual promotions by selecting the promotion.  ![](https://knowledge.abcpos.com/hs-fs/hubfs/image-png-Jan-22-2025-07-44-08-1816-PM.png?width=688&height=357&name=image-png-Jan-22-2025-07-44-08-1816-PM.png)   --- ### Templates Use pre-made templates or duplicate a template to customize it to your preference. Once a template is saved, you can access it when you create your email or text campaigns. ![](https://knowledge.abcpos.com/hs-fs/hubfs/image-png-Feb-04-2025-07-55-02-5098-PM.png?width=2570&height=2126&name=image-png-Feb-04-2025-07-55-02-5098-PM.png)   - [Getting Started](https://knowledge.abcpos.com/en/knowledge/getting-started?hsLang=en) - [Menu & Inventory](https://knowledge.abcpos.com/en/knowledge/menu-inventory?hsLang=en) - [Orders & Payment](https://knowledge.abcpos.com/en/knowledge/orders-payment?hsLang=en) - [Employee](https://knowledge.abcpos.com/en/knowledge/employee?hsLang=en) - [Customers](https://knowledge.abcpos.com/en/knowledge/customers?hsLang=en) - [Reports](https://knowledge.abcpos.com/en/knowledge/reports?hsLang=en) - [Hardware](https://knowledge.abcpos.com/en/knowledge/hardware?hsLang=en) - [ABCPOS Add-On](https://knowledge.abcpos.com/en/knowledge/abcpos-add-on?hsLang=en#main-content) - [HandPOS(PAX A920Pro)](https://knowledge.abcpos.com/en/knowledge/abcpos-add-on?hsLang=en#handpospax-a920pro) - [HandPOS(Sunmi Series)](https://knowledge.abcpos.com/en/knowledge/abcpos-add-on?hsLang=en#handpossunmi-series) - [Release Notes](https://knowledge.abcpos.com/en/knowledge/release-notes?hsLang=en#main-content) - [POS Release Note](https://knowledge.abcpos.com/en/knowledge/release-notes?hsLang=en#pos-release-note) - [Back Office Release Note](https://knowledge.abcpos.com/en/knowledge/release-notes?hsLang=en#back-office-release-note) - [Add On & More Release Note](https://knowledge.abcpos.com/en/knowledge/release-notes?hsLang=en#add-on-more-release-note) - [Default HubSpot Blog](https://abcpos-6024884.hs-sites.com/blog) [![Chill listening crop-3](https://knowledge.abcpos.com/hs-fs/hubfs/abc%20logo%20new%20.png?width=32&height=24&name=abc%20logo%20new%20.png "Chill listening crop-3")](https://www.abcpos.com/) Contact us: (718) 321-3888 Copyright © 2026, abcPOS