Self Order Cloud Settings
After activating Self Order, there are some settings that need configured on the Back Office. After logging into ABCPOS Dashboard, find the Self Order settings under Add On > Self Order.
Display Settings
For Self Order, you can upload a main screen image and advertising images to be displayed on the self order devices. Click the Upload buttons to start uploading. The images uploaded should be the same as the screen size so they would fit on the screen.
Turn “Show Stay/To Go” off to skip showing the screen asking the customer to choose the order type. All orders taken on self order would be to go orders.
Turn “Enable Loyalty Program” off to skip showing the Loyalty screens on self order. This switch is only accessible if the company has enabled Loyalty features. If turned on, the customers can enter their information to log in or sign up in order to collect points after they take orders on the self order.
Payment Settings
Turn “Accept Cash Payment” switch on to allow customers to pay for orders by cash. Once turned on, it applies to all self order devices in the store. Turn the switch off to prevent the customers from paying for orders by cash. They are only able to pay for orders by credit card.
Printing Settings
Turn “Print Receipt After Pay” switch on to automatically print a receipt after the customer chooses to pay with cash. The customer can then show the receipt to the cashier and pay for the order at the counter. Turn the switch off to not print a receipt automatically. The customer can see the order number on the screen and use that number to pay for the order at the POS.
Besides, you need to set up self order printers in Settings > POS Settings > Printer Settings. Create a new printer using a Sales Receipt format and check “Self Order”. That printer can then be used for self order devices to print sales receipts after the customers complete their orders.
Devices
On the Licenses screen, you can see the total number of activated self order devices. The name of each device and the activation date shows in a list. You can deactivate devices from the Back Office. To do so, click the “X” button and confirm. The device deactivated would be logged out and you can no longer use self order on that device until you log back in with your ABCPOS username and password again.
You will be charged according to the number of devices activated in each location at the beginning of each month.