ABCPOS Online Ordering requires the user to sign in before they can place an order like most of other online ordering platforms.
Sign In / Up
The customers can simply choose to sign up with Google so it saves their time entering their email address and password.
While the sign up process is incredibly simple, we also assure user account security and benefit the users with saved information. It allows the user to skip entering their delivery address or credit card information every time they take an order on the online ordering website.
* If the customer has signed up on the loyalty app, they can use the same email and password to log in on the online order website and earn points with the orders they take through the online ordering website.
Taking a pickup order
When a customer enters the online ordering website of a restaurant, it allows them to select a preferred location with clear visibility of where the location is. Once a location is selected, the customer can then start taking an order.
At the top of the screen, it shows the available order type and time the customer can choose from. If an order type is disabled, or the scheduled order is disabled, it will be automatically reflected here. The customer can switch between order types any time they want during the process of taking an order.
While adding an item to the order, the customer can modify the item as they want and add special instructions. The item will display in the order cart once the item is added. As all items are added to the order, the customer can click the “Checkout” button to review their order, choose a payment method, and add a tip before they successfully place the order.
After the customer confirms the order and payment information, they can click the “Place pickup order” button to complete the ordering process. They will see a loading screen waiting for the restaurant to accept their order. If the order is accepted or rejected on the POS at the branch, the customer will see an order confirmation/rejection screen.
Taking a delivery order
Taking a delivery order is very similar to taking a pickup order. After selecting the delivery order type, it’s required for the customer to enter the delivery address. If the address entered is out of all the delivery zones, it would prevent the customer from continuing taking the order.
If the address entered is in one of the delivery zones, the customer can continue taking the order. And the delivery fee of that zone will be added to the order at checkout. The website will also determine whether the order subtotal meets the minimum order requirement of the delivery zone. If not, a notice will pop up to ask the customer adding more items before they can place the delivery order.
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Account settings
After logging in, the customer can hover their mouse over the name to see the Account Settings access. Click to enter their account settings. The customer can edit their name, email address and phone number.
The customer can also add a default address and save it. Then, every time the customer takes a delivery order, the address will automatically fill in.