Credit Card Connect POS Procedures

Credit Sale:


1. Payment type - Credit Card

2. Payment:

  1. After clicking credit card – screen show (waiting for credit terminal)
  2. Credit card terminal will show 
    • INSERT/ TAP/SWIPE     
  3. Printer  print – one copy of merchant copy/ customer copy         

4. Go back to Main Screen – click more 



4. Transaction History 

  1. Click Transaction

5. Credit Card Transactions


  1. Show all the transactions 
  2. Tips - Enter tips

5A.Credit Card Transactions-Void

  1. Void – same-day transactions can be void. 

5B. Credit Card Transactions – Batch

  1. Batch – after entering tips, click batch close
  2. Settlement status - Closed

6.Refund Transaction 

6A. Refund - Employee Pin Number

  1. Enter the pin number 

6. B. Enter the refund amount 

  1. Enter the amount 
  2. Click confirm
  3. Credit card terminal will show 
    • INSERT/ TAP/SWIPE     
  4. Printer  print – one copy merchant copy/ customer copy              

Note: 

How to add the tips after batch closed? 

  1. Retrieve full credit card number and expired date
  2. Call 1(866)597-5921 – wait for few mins customer service representative will be online
  3. Customer service representative:
    • Name – the person that call in, position 
    • Verify Merchant Number – MID – terminal have it
    • Business address
    • Last deposit to the bank account 
    • Date of the transaction, last 4, amount 
    • after retrieve full credit card number

Follow the procedures below:

Terminal:  Pax S300 – Xpress

Click OPEN FOOD 

A Enter Tip amount


Click pay

Change the price to the actual tips amount $1.00


Click Payment Type – Credit Card

  1. F1 – Spin bypass
  2. Credit/Sales
  3. Enter tip amount ($1.00)
  4. Press Ok X 1
  5. Credit card terminal – Insert/Tap/ Swipe
    1. Key in the full credit card number
    2. Key in the expired date press OK

Dejavoo Z8 –RES 

ADD TIPS

 

  1. F3 – TURN SPIN BYPASS
  2. MANAGER PASSWORD(1234)
  3. CREDIT/SALE ( enter tip amount $1.00) 
  4. PRESS OK X 2
  5. Credit card terminal – Insert/Tap/ Swipe
    1. Key in the full credit card number
    2. Key in the expired date press OK

Dejavoo Z8 – RES

Refund 

  1. F3 – TURN SPIN BYPASS
  2. MANAGER PASSWORD(1234)
  3. CREDIT/SALE ( PRESS YELLOW BUTTON)
  4. CREDIT/RETURN (ENTER RETURN AMOUNT)
  5. PRESS OK X 2
  6. Credit card terminal – Insert/Tap/ Swipe
    1. Key in the full credit card number
    2. Key in the expired date press OK